About us:
Westfield Outdoors GmbH is the German branch of the Chinese parent company HengFeng and is responsible for activities in the European market. As a world leader in outdoor and leisure furniture, we develop, produce and sell innovative outdoor products specifically for the European market. Our customers are wholesalers and retailers in the B2B segment. Our focus is on high-quality, functional solutions for camping, caravanning, as well as garden and leisure furniture.
To strengthen our sales team, we are looking for a dedicated person as Inhouse Sales Assistant (m/f/d) with a focus on order and customer processing.
Your tasks:
- Support of existing customers: order management and processing of inquiries through to delivery
- Customer management: coordination of projects and ensuring a smooth process
- Communication & Coordination: Close cooperation with the sales team to optimize processes
- Order processing & Logistics: Control of production orders, delivery dates and shipping processes
- Data management: Maintenance and administration of customer and product data in the ERP system
- Coordination with international partners: Communication with suppliers and production facilities
- Support in the processing of public tenders and contract negotiations
- Development and implementation of improvement measures for more efficient customer processes
Your profile:
- Experience in customer service and order processing, ideally in the outdoor or OEM sector
- Structured and independent way of working
- Strong communication and teamwork skills
- Confident handling of MS Office and ERP systems
- Very good knowledge of German and English, both written and spoken
- Experience in dealing with international partners is an advantage
We offer:
- A varied and responsible position in an innovative company
- A dynamic working environment with short decision-making processes
- A motivated team with an open and collegial corporate culture
Have we aroused your interest? Then we look forward to receiving your application by email or via the contact form.